← Experiments

Onboarding: first-session nudge

RUNNINGONBOARD_NUDGE
HYPOTHESIS
The trial-to-paid leak isn't a signup problem, it's a first-session problem. Whatever a trialist achieves in session one decides whether they come back. We test which first task makes the product feel "already working": connect a channel, build the website, or import existing bookings. 48-hour activation is the metric and trial-to-paid is the payoff we're really moving.

THE VARIANTS · first-session prompt

First session
Connect
a channel
Link Airbnb or Booking.com and see your listings inside Lodgify.
Start free trial★ 4.8/5 · 5,000+ reviews
AOpen full page →
First session
Build your
website
Pick a template and your direct-booking site can be live in 5 minutes.
Start free trial★ 4.8/5 · 5,000+ reviews
BOpen full page →
First session
Import your
bookings
Bring your existing reservations in and your calendar fills on day one.
Start free trial★ 4.8/5 · 5,000+ reviews
COpen full page →

DATA · 48h activation rate (illustrative)

0% 40% 41% 39% 46% A · Connect a channel B · Build your website C · Import bookings
STATISTICAL READ
C leads by +5pts on activation
89% probability C is the true winner · 5,214 trials enrolled · decision rule: read at n = 6,000 or ≥95%, whichever first. Still running. Early signal: an imported calendar makes the product real on day one. But we wait for the number, not the story.

WHAT +5PTS OF ACTIVATION IS WORTH

If the correlation holds: +5pts activation on ~5,200 trials = +260 activated trials/month, and activated trials convert at roughly double the rate. If that carries through to trial→paid, it's worth ≈ +€3–4k new MRR per monthly cohort. That's exactly what the test is for: we don't bank the correlation, we read the conversion number before calling it.

GUARDRAILS · tracked while it runs

GUARDRAIL METRIC
ARM A
ARM B
ARM C
READ
Day-7 trial cancellation
9.8%
10.1%
9.6%
no significant difference
Support tickets / trial
0.31
0.30
0.33
no significant difference
Onboarding-call bookings
18%
18%
17%
no significant difference
So far the push isn't costing anything downstream. Cancellations, support load and onboarding-call uptake all hold across arms. If C wins on activation and the guardrails stay flat, it ships.
Illustrative data. The mechanism is the pitch, not the numbers.